Terms & Services

Last Updated: July 3, 2026

These Terms of Service govern your access to and use of VertixeOutdoor.com, operated by Zhejiang Minglaisheng Technology Co., Ltd. under the brand name Vertixe.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.

1. About This Website

Vertixe provides information about climbing, mountaineering, rescue, firefighting, industrial safety, exploration, and related outdoor hardware and equipment.

This website is primarily intended for:

Outdoor brands
Distributors and wholesalers
Rescue organizations
Fire departments
Industrial safety companies
Professional buyers
OEM and ODM customers

The website is mainly used to present products, manufacturing capabilities, and business information and to receive inquiries.

2. No Automatic Sales Contract

Submitting an inquiry, requesting a quotation, downloading information, or contacting us through the website does not create a binding sales contract.

A binding order is created only after the relevant parties agree to written commercial documents, which may include:

Quotation
Pro forma invoice
Purchase order
Sales contract
Technical agreement
Approved sample
Product specification
Payment terms

Where a written sales agreement conflicts with these website Terms, the written sales agreement will prevail for that transaction.

3. Product Information

We try to provide accurate product descriptions, images, dimensions, materials, specifications, and application information.

However:

Product details may be updated without prior notice
Images may differ slightly from the final product
Colors may vary because of screens, lighting, materials, or production batches
Custom products may differ from standard products
Specifications must be confirmed before ordering
Availability, MOQ, price, and lead time may change
Certifications apply only to the specific products and versions stated in the relevant documents

Information on the website should not replace approved technical drawings, test reports, samples, written specifications, or contractual documents.

4. Safety-Critical Products

Some Vertixe products are designed for climbing, rescue, firefighting, work at height, industrial safety, and other activities involving serious risk.

Users, distributors, employers, and professional organizations are responsible for:

Selecting the correct product for the intended application
Checking product compatibility
Following instructions, warnings, and inspection requirements
Providing appropriate training and supervision
Complying with local laws, regulations, and safety standards
Inspecting equipment before use
Removing damaged, worn, altered, or expired equipment from service

Products must not be used beyond their stated limits or for an unapproved application.

Website content does not constitute professional safety training, engineering advice, or certification for a specific project.

5. Quotations and Orders

Unless otherwise stated in writing:

Quotations are valid only for the period shown
Prices may exclude taxes, customs duties, shipping, insurance, testing, and certification fees
Lead times are estimates and begin after required approvals and payment are received
Production may depend on material availability and final technical confirmation
Delivery dates may be affected by logistics, customs, force majeure, or other events outside our reasonable control

Final commercial terms will be stated in the quotation, invoice, or sales contract.

6. Samples, OEM, and ODM Projects

Samples may be provided subject to availability, sample fees, shipping costs, and agreed terms.

For OEM or ODM projects, the customer is responsible for providing accurate requirements, including:

Drawings
Dimensions
Materials
Load requirements
Applicable standards
Branding files
Packaging requirements
Testing requirements
Intended applications

Production will normally begin only after technical details, samples, artwork, or other required documents have been approved.

Changes requested after approval may affect price, tooling cost, lead time, or product performance.

7. Intellectual Property

Unless otherwise stated, website content belongs to Vertixe or is used with permission, including:

Text
Product images
Videos
Graphics
Logos
Catalogs
Page designs
Technical materials
Product descriptions
Downloadable documents

You may view and download website materials for legitimate internal business evaluation.

You may not, without written permission:

Copy or republish website content
Use our images or branding for commercial promotion
Claim our products or designs as your own
Remove copyright or trademark notices
Create misleading product listings
Reproduce catalogs or technical documents
Use automated tools to collect substantial website content

“Vertixe” and related brand elements may not be used in a way that suggests unauthorized partnership, endorsement, or representation.

8. Information You Submit

You confirm that information submitted through our website is accurate and that you have the right to provide it.

Do not submit:

Illegal content
Malicious files
False identity information
Confidential information belonging to another party without permission
Content that infringes intellectual property rights
Spam or automated promotional messages

Information submitted for an inquiry may be used to evaluate and respond to your business requirements according to our Privacy Policy.

9. Acceptable Use

You must not:

Attempt to damage, disable, or disrupt the website
Access restricted systems without authorization
Upload viruses, malware, or harmful code
Use the website for fraud or unlawful activities
Interfere with forms, security systems, or reCAPTCHA
Scrape the website excessively
Impersonate Vertixe or its employees
Misrepresent a relationship with our company
Use website content in a misleading or unsafe manner

We may restrict access where misuse, security threats, or unlawful activity are suspected.

10. Third-Party Links and Services

The website may contain links to third-party websites and services, including WhatsApp, social media platforms, translation services, video platforms, and external tools.

These services are operated independently. Vertixe is not responsible for their content, availability, privacy practices, or security.

Accessing third-party services is at your own discretion and subject to their terms.

11. Website Availability

We aim to keep the website available and accurate but do not guarantee uninterrupted access.

The website may be temporarily unavailable because of:

Maintenance
Hosting problems
Software updates
Security incidents
Technical errors
Internet failures
Events beyond our reasonable control

We may modify, suspend, or remove website features without prior notice.

12. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

All website information is complete or error-free
The website will always be available
Every product will be available in every market
Website content is suitable for a particular application
Product information alone is sufficient for a purchasing or safety decision

Specific product warranties, where offered, will be stated in the applicable sales contract or warranty document.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Vertixe will not be liable for indirect, incidental, special, or consequential losses arising solely from:

Use of or inability to use the website
Reliance on general website information
Third-party websites or services
Unauthorized website access
Interruptions or technical errors
Misuse of product information

Nothing in these Terms excludes liability that cannot legally be excluded.

Liability relating to a purchased product or commercial transaction will be governed by the relevant sales contract and applicable law.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful use of the website, infringement of third-party rights, or violation of these Terms.

15. Governing Law

These website Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

Unless otherwise agreed in a written sales contract, disputes concerning use of this website should first be addressed through good-faith negotiation.

Where negotiation does not resolve the matter, disputes may be submitted to a competent court in Hangzhou, Zhejiang Province, China.

16. Changes to These Terms

We may update these Terms when our website, business practices, products, or legal requirements change.

The latest version will be published on this page with the revised “Last Updated” date. Continued use of the website after an update means you accept the revised Terms.

17. Contact Us

Questions about these Terms may be sent to:

Zhejiang Minglaisheng Technology Co., Ltd.
Brand: Vertixe
Address: Room 508, No. 150 Qingliu Middle Road, Yipeng Street, Qiantang District, Hangzhou City, Zhejiang Province, China
Email: sales@vertixeutdoor.com
Phone / WhatsApp: +86 159 8953 8923
Website: VertixeOutdoor.com